Organisations and their Information Islands!

Organizations as they grow, end up creating barriers between various functions or departments. This erodes trust levels and comes in the way of departments and lines of business working together towards common objectives. Given they are measured for they are supposed to do within their function, employees tend to pursue own agendas and lose track of the bigger picture. This phenomena is not limited to only bigger organizations , even smaller growing organizations struggle with it.

What could be a possible model or approach the leader of such an organization can adopt to break barriers and create a culture of collaboration and trust. Here is a three step approach I could think of :

“Analyze, Intervene and Internalize”

Analyze the situation with these questions?
Identify common objectives and KPI between these departments?
What’s the connecting chord, is it people or information/knowledge that they hold?
How do they collaborate? Is it Push (Reactive collaboration) or Pull (Proactive)!
Intervene based on analysis!
Assign Common tasks and Shared KPI, which enable collaboration and co-innovation
All work doesn’t work! Create platform for informal communication amongst teams.
Create opportunities / platforms which persuade teams to share knowledge and showcase how complimentary they are to each other for achieving cooperative goals!
Illustrate how Proactive collaboration integrates them and help achieve both personal and organizational growth.
Internalize the Synergies Developed!
Give Shared Rewards for the Collective Task executed and KPIs achieved.
Formalize Best Practice Sharing and centralize information dispersion.

This would not just create visibility but also break “Informational Islands”. Leader should become the collaboration catalyst and gives maximum buy in and sponsorship for this to happen.


4 thoughts on “Organisations and their Information Islands!

  1. Hmm it looks like your site ate my first comment (it was super long) so I guess I’ll just sum it up what I submitted and say, I’m thoroughly enjoying your blog.

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